Responsible Gambling

Introduction La Riviera Casino is committed to promoting responsible gaming practices among its patrons. We understand that our players come from diverse backgrounds and have varying levels of experience with online gambling. As a responsible gaming operator, we strive to provide a safe and enjoyable environment for all players.

We believe that responsible gaming is essential in ensuring that our players maintain control over their gambling habits and enjoy the entertainment value of our games without succumbing to addiction or financial difficulties. Our commitment to responsible gaming is reflected in our licensing and regulatory compliance with relevant authorities, which require us to implement strict measures to prevent problem gaming and protect vulnerable individuals.

What Is Responsible Gambling? Responsible gaming, as we define it at La Riviera Casino, means treating online gambling as a form of entertainment rather than a source of income. We encourage players to set realistic limits for themselves, be mindful of their spending habits, and never gamble with funds intended for essential expenses or borrowed money.

Here are some warning signs of problem gaming that our players should be aware of:

• Increasing bet sizes to chase losses
• Gambling beyond affordable means
• Neglecting personal or professional responsibilities
• Feeling anxious or distressed about gambling

Tools to Stay in Control To support responsible gaming, we provide the following tools to help players maintain control over their online gambling activities:

• Deposit Limits: Set limits on your deposits to prevent excessive spending.
• Wagering Limits: Establish wagering limits to ensure you don't bet more than you can afford to lose.
• Session Time Limits: Limit the amount of time spent on our games to avoid extended periods of play.
• Reality Checks: Receive regular reminders about your gaming activity and set limits to ensure responsible behavior.
• Loss Limits: Set a limit on the amount of money you are willing to lose before taking a break or closing your account.
• Self-Exclusion Options: Permanently exclude yourself from our games for a specified period, up to 6 months.

How to Request Limits or Exclusion If you wish to set limits or activate self-exclusion, please follow these simple steps:

1. Log in to your account and navigate to the "Responsible Gaming" section.
2. Click on the "Limit" tab and select the type of limit you want to apply (deposit, wagering, etc.).
3. Set the desired limit amount and save your changes.

Alternatively, you can contact our customer support team via live chat or email, and they will assist you in setting limits or activating self-exclusion.

Support for Problem Gambling If you feel that your gaming habits are becoming a problem, don't hesitate to seek help. Our support team is here to provide assistance and guidance on responsible gaming practices. If you are struggling with problem gaming, please take the following steps:

• Chasing losses
• Borrowing money to gamble
• Lying about gambling habits
• Neglecting other areas of life

We recommend seeking professional help from organizations such as GamCare (0808 8020 133), BeGambleAware (0808 8010 757), or the UK National Centre for Addiction and Substance Misuse (020 7375 8331).

Protecting Minors La Riviera Casino takes the protection of minors very seriously. Underage gambling is strictly prohibited, and we require players to verify their age before accessing our games. We also suggest that parents use parental control software to monitor their children's online activity.

Resources and Useful Links For further information on responsible gaming and problem gaming resources, please refer to the following organizations:

• GamCare: A leading organization providing support for individuals affected by problem gaming.
• BeGambleAware: A charity dedicated to promoting responsible gaming practices and providing support for those struggling with addiction.
• Gambling Therapy: A free online therapy service offering counseling and guidance on managing problem gaming.

We also recommend taking self-assessment quizzes, such as the GamCare Problem Gambling Questionnaire or the BeGambleAware Self-Assessment Tool, to help identify potential issues with your gaming habits.