Privacy Policy

Introduction We are committed to protecting your personal data and being transparent about our practices. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services. We value your trust and want to ensure that you feel confident sharing your data with us.

Purpose of the Privacy Policy This policy is designed to inform you about your rights regarding your personal data and how we handle it. By using our platform, you agree to be bound by this policy and acknowledge that we will collect, store, and process your information in accordance with its terms.

Scope of Application This Privacy Policy applies to all users who access our website or use our services. It covers the collection, storage, and processing of personal data, as well as technical and usage data. By using our platform, you imply consent to this policy's terms and conditions.

Consent Clause By accessing and using our services, you consent to the practices outlined in this Privacy Policy. We will continue to update this policy as necessary to reflect changes in our operations or applicable laws.

Data We Collect

• Personal Information:
  • Name
  • Email address
  • Date of birth
  • Address
  • Other relevant details
• Account Info:
  • Username
  • Password
  • Payment details (e.g., credit card numbers, bank account information)
• Technical Data:
  • Device information (e.g., operating system, browser type)
  • IP address
  • Cookies and other tracking technologies
• Usage Data:
  • Site activity logs
  • Login records
  • Game interactions

How We Use Your Data

• Creating and managing accounts: We use your data to create and manage your account.
• Processing deposits and withdrawals: We process payment information for deposits and withdrawals.
• Providing customer support: We use your data to respond to queries and resolve issues.
• Bonus eligibility and responsible gambling monitoring: We may use your data to monitor your activity and ensure you comply with our bonus policies.
• Improving the site and personalizing the user experience: We analyze usage patterns to enhance our services and tailor content to individual users.
• Fulfilling legal and regulatory obligations: We may share information with authorities or organizations as required by law.

Cookies and Tracking We use cookies and other tracking technologies to improve your experience. Cookies are small files stored on your device that help us remember your preferences and login details. Types of cookies include:

• Essential: Required for site functionality
• Analytics: Used to understand usage patterns
• Marketing: Targeted advertising based on user behavior

You can manage or disable cookies through your browser settings.

Legal Basis for Processing We process personal data under the following legal grounds:

• Contractual necessity (e.g., creating an account)
• Legal obligations (e.g., anti-money laundering regulations)
• Legitimate interests (e.g., improving services and security)
• User consent

Data Sharing and Disclosure We may share your data with:

• Payment processors
• Gaming providers Personal data is not sold to third parties.

We may disclose information where legally required, such as in response to a court order or to prevent fraud.

Data Storage and Retention We store personal data securely for the duration necessary for our services. We retain data for:

• 5 years: For accounting and tax purposes
• Until account closure: For user history and support

Security Measures To protect your data, we employ various security measures:

• SSL encryption
• Access controls (e.g., password protection)
• Authentication processes (e.g., two-factor authentication)

We continuously monitor for unauthorized access or other security breaches.

Your Rights

• Access, update, or delete your data: You have the right to request access to, correction of, or deletion of your personal information.
• Withdraw consent or object to processing: If you no longer wish to receive our services or marketing communications, please contact us.
• How to contact us: Please email support@La Riviera Casino.com to exercise any of these rights.

International Data Transfers We may transfer personal data outside your country or the EEA. We have implemented Standard Contractual Clauses to protect data when transferring it between countries.

Third-Party Services External links or services have their own privacy policies, which are separate from this policy. La Riviera Casino is not responsible for external content.

Policy Updates We may update our Privacy Policy at any time. If significant changes occur, we will notify users by email or through an in-site notification. Continued use of our services means acceptance of these updates.